They called the manager. A message went out; a van was dispatched. Navarro was found asleep in the locker bay, exhausted and running late, a stray co-worker’s alarm clock pressed against his chest. He had simply forgotten the music box after loading shipments for a charity program—keepsakes, he’d told his grandmother, headed home after a long route. When he arrived, red-eyed and apologetic, he laughed and then cried, hands shaking as he took his music box back.