The Hardware Information Does Not Match With Your Dongle Please Contact Autodata Jun 2026

This message indicates the software detected a mismatch between the vehicle or software hardware ID and the security/licence ID on the AUTODATA dongle (hardware key). The application refuses or limits functionality because the dongle’s credentials do not match the expected hardware signature.

When you install AutoData on a computer, the software creates a digital "signature" based on your PC’s internal components (motherboard serial, hard drive ID, MAC address, etc.). The error means: This message indicates the software detected a mismatch

If you are seeing this error in , I can help you troubleshoot the technical side. hard drive ID

Sometimes antivirus software blocks the communication between the software and the dongle, interpreting it as suspicious behavior. interpreting it as suspicious behavior.