Endpoint Protection Upgrade 14.2 To 14.3 ((top)) | Symantec

: Do not perform third-party installations (like OS updates) simultaneously with the SEP upgrade. Broadcom TechDocs Phase 2: Upgrading the Management Server (SEPM) The SEPM must always be upgraded before the clients. Stop Services : Manually stop the Symantec Endpoint Protection Manager API Service Web Server services on all management servers in your site. Run Installer : Run the 14.3 setup.exe as an Administrator. Upgrade Wizard

Even with perfect planning, issues arise. Here are solutions to the most frequent problems during the 14.2 to 14.3 transition. symantec endpoint protection upgrade 14.2 to 14.3

take over. It began stopping services—one by one, the heartbeats of the network’s defense went flat. Reporting Service: Stopped. Management Server: Stopped. : Do not perform third-party installations (like OS

| Step | Action | |------|--------| | 1 | Restore SEPM from pre-upgrade full backup. | | 2 | Restore SQL database. | | 3 | Uninstall 14.3 client from test machines (reinstall 14.2 from cached installer). | | 4 | Block further 14.3 upgrades via GPO or SEPM upgrade settings. | | 5 | Contact Broadcom support with pre-upgrade logs. | Run Installer : Run the 14

Would you like a command-line silent upgrade script for the SEP client (for SCCM/PDQ deployments) or the exact SQL commands to back up the SEPM database before upgrading?