Version 7.28 introduced a network optimization feature. If your images are stored on a slow remote server, the software times out the link before the image loads.
: Features an intuitive Windows-style interface where users can drag database fields directly onto the layout. Upland Software Version 7.2.8 Specifics PrintShop Mail Suite 7.2.8 - Release Notes - Objectif Lune printshop mail suite 728 link