Run the included Driver_Installer.exe first. Without the correct ENET or COM port drivers, the software will say "Black Box Offline."
units have reported that these tools can delete history but fail to write it back, potentially removing the "Service History" menu entirely. or a list of recommended OBD2 cables for your specific BMW model? Idrive service History update - BMW 5-Series Forum (G30) Run the included Driver_Installer