The "Group version not match" error in HiSuite Proxy is a safety mechanism that prevents you from flashing incompatible firmware that could brick your device. It occurs when the proxy tool detects that the firmware packages you have selected do not fully match your phone's specific region or hardware configuration. Common Causes & Fixes Missing Support Packages
Navigate to C:\Users\[YourUsername]\AppData\Local\HiSuite and delete the cache folder. Restart both tools as Administrator. Proper Link Configuration Example group+version+not+match+hisuite+proxy+link
Ensure "CUST PKG" and "Preload PKG" are checked in the Proxy UI. Run the Proxy, click "SETUP," then open HiSuite. Region The "Group version not match" error in HiSuite
Re-open HiSuite and try the System Recovery or Update or Downgrade process. Advanced Tip: Matching the OS Version Restart both tools as Administrator
Alternatively, install DevCheck or Phone Info from the Play Store.
The most frequent cause. You might have pasted a Base firmware from version 10.0.0.150 but a CUST file from version 10.0.0.120 . The group version numbers won’t align.
