A dedicated area for agents to schedule and manage future follow-ups. Optimization Tips for Call Center Managers
else // Fallback to standard Vicidial dialing echo "status=continue\n"; agc vicidial.php
VICIdial 2.14+ supports agc-multiplexer , a single daemon that handles all agent events and fans out to individual agent sessions. This reduces AMI connections from N agents to 1. A dedicated area for agents to schedule and
Have a specific agc vicidial.php issue not covered here? Leave a comment below or join the Vicidial community on IRC (freenode #vicidial). VICIdial 2.14+ supports agc-multiplexer
: The agent screen works by "calling" the agent's VoIP phone upon login. If the phone doesn't ring, the agent cannot complete the login process.