If the box is frozen or not loading channels:
: Avoid using the device near water and ensure it is placed in a well-ventilated area to prevent overheating. Understanding Router Indicator Lights
If you need the Spanish-language manual, search for or "Guía rápida CS 50001" . Sometimes the PDF is labeled "MULTILANG" and includes Spanish, Portuguese, English, and French.
Firmware updates are usually pushed automatically by your Internet Service Provider (ISP). However, if you are experiencing bugs:
: Running a long network cable from the first CS 50001 to a second one in the new wing to act as an access point.